Terms of Service / Términos del servicio

These terms govern the use of MegaShipping — Advanced Shipping Rates (the "App"), operated by ecomm360. Installing the App means accepting them. / Instalar la App implica aceptarlos.

1. The service / El servicio

The App calculates shipping rates from the rules the merchant configures: postal code and zone pricing, ranges by weight, price, measurements, volumetric weight or pallets, product and collection rules, free shipping, and a delivery calendar with time slots and capacity. Rates are returned to Shopify at checkout through the carrier service.

Requirement: showing app-calculated rates at checkout needs the store's Shopify plan to include carrier-calculated shipping (Advanced or Shopify Plus, Grow with the yearly plan or the add-on). Without it, Shopify does not let any app add or change a rate, and the App can only offer its non-checkout features (lite mode, delivery date in the cart, storefront calculator). The App states this clearly on its dashboard. / La App lo avisa sin rodeos en su panel.

2. Subscription & billing / Suscripción y facturación

Plans and prices are shown on the App Store listing and charged by Shopify through your store invoice. The plan decides which features are active; changing or cancelling it takes effect on the App as soon as Shopify reports the new subscription. Nothing you configured is deleted when you downgrade: the features that need a higher plan are paused and the App tells you which ones. / Nada se borra al bajar de plan.

3. Merchant responsibilities / Responsabilidades del merchant

The merchant is responsible for the rates, rules and delivery windows it configures, for the weights and dimensions of its products, and for honouring the shipping prices and delivery dates shown to its buyers. The App computes what the merchant asked it to compute. Review the rate table before going live: the App warns about gaps and overlaps between ranges, because a cart that falls outside every range is quoted at zero.

4. Acceptable use / Uso aceptable

Do not use the App to break the law, to show prices you do not intend to honour, or to attack the service. Do not attempt to read data belonging to other stores; all data is scoped per store and any such attempt is a breach of these terms.

5. Availability & support / Disponibilidad y soporte

The App is delivered as a service, without a contractual uptime commitment. Support in Spanish and English at sat@ecommsistema.com. If the App cannot answer Shopify in time, Shopify falls back to the store's own rates, so checkout is never left without options.

6. Intellectual property / Propiedad intelectual

The App, its code and its documentation belong to ecomm360. Your configuration and your store data are yours. / Tu configuración y los datos de tu tienda son tuyos.

7. Liability / Responsabilidad

To the extent permitted by law, ecomm360 is not liable for indirect damages, lost profits or lost sales. Total liability is limited to the amounts paid for the App in the three months before the claim.

8. Termination / Terminación

You can uninstall at any time; that ends the subscription according to Shopify's billing rules. Uninstalling deletes the access tokens immediately, and Shopify sends the deletion request 48 hours later, at which point the App deletes everything belonging to the store. Export what you need before uninstalling.

9. Changes / Cambios

These terms may change to reflect new features or legal requirements. The date below marks the current version.

10. Governing law & contact / Ley aplicable y contacto

Spanish law, courts of the province of the registered office of ecomm360.
sat@ecommsistema.com · www.ecomm360.es

Last updated / Última actualización: 18-09-2026